Government website design

Government website design for cities and counties that every resident can use

Government website design now runs on a federal deadline, since cities and counties have until April 2027 or 2028 to make their websites and apps meet WCAG 2.1 AA under the Justice Department's Title II rule. We build city websites, apps and accessible PDFs to that standard, and we already run them for Moss Point.

What residents run into

Residents come to your website to get something done

They want to pay a water bill, find tonight's council agenda, apply for a job or report a pothole, usually from a phone, and when the website can't do it they call City Hall instead, which is time your staff never gets back.

Accessibility is part of the same problem, because a resident using a screen reader can't fill out a form that was never labeled, and a scanned PDF of the agenda is only a picture to them.

95.9%

of the top one million home pages had accessibility failures that software alone can detect in February 2026, according to the WebAIM Million report.

Low-contrast text, missing image descriptions and unlabeled forms lead the list, and every one of them can be fixed.

What we build for public bodies

A city website, the apps behind it and the documents on it

Everything is built to WCAG 2.1 AA from the first line, tested with a keyboard and a screen reader, and kept current after it goes live.

01Website

A city website residents can actually use

Menus built around what residents come to do, news that goes out the moment you post it and pages that load fast on any phone. Our website design starts with how your residents search.

Resident ServicesNewsMobile First
02Apps

Resident apps and online forms

Records requests, issue reporting, event registration, job applications, a document library and a phone app with alerts, the same kinds of tools we built for Moss Point through custom app development.

Records RequestsReport an IssuePhone App
03ADA

Accessible pages and PDFs

We audit your site against WCAG 2.1 AA, fix what fails and tag your PDFs so a screen reader can read them, then keep new uploads accessible from then on, all part of our ADA website compliance work.

WCAG 2.1 AAPDF/UAScreen Readers
04News

Communications that reach residents

Social media, event photography and video, podcast production and a monthly report, the work we do every week for the City of Moss Point, told in our City of Moss Point case study.

Social MediaEvent VideoMonthly Report

Proof

Built and running for the City of Moss Point

The City of Moss Point home page, The River City, with the Mayor on the riverfront
cityofmosspoint.org, built and run by Experienced Results
Live

cityofmosspoint.org

The city's website, its news and its resident services, with Document Hub, Career Hub, Records Portal, Report an Issue, Parks and Rec, the Community Calendar and the Volunteer Form behind it.

Client

Jackson-George Regional Library System

The two-county library system is one of the public bodies we work with.

“Jesse is great at what he does! I really enjoy seeing his videos and coverage he does for the Moss Point community. Very thorough!!”

Derrick Collins, Community Member, on Google

844City PDFs that now pass PDF/UA, the accessibility standard for documents

7Resident web apps, from records requests to Parks and Rec registration

2App stores carrying the City of Moss Point app, Apple and Google

15Minutes between checks that fix new PDF uploads on their own

Straight answers

What public bodies ask before they hire anyone

“Our budget runs on the fiscal year and purchasing rules.”

We already work inside public purchasing, with written quotes and payment for work once it's delivered, with no deposit up front.

“We can't rebuild the whole site this year.”

You don't have to, because an accessibility audit and the fixes can run in stages and be paid as each stage is done, starting with the pages and documents residents use most.

“What about the hundreds of PDFs we already posted?”

We fixed all 844 of Moss Point's PDFs so screen readers can read them, and new uploads there are checked and fixed on their own every 15 minutes, which we can set up for you too.

“Who keeps the site up to date?”

We can post the updates for you, the way we do for Moss Point, or set your staff up to post news and events themselves, whichever fits your office.

“When do we have to be compliant?”

Under the Title II rule as ADA.gov shows it in November 2026, public bodies with 50,000 people or more have until April 26, 2027, and smaller ones and special districts have until April 26, 2028, to meet WCAG 2.1 AA. The dates have moved once already, so we check the current rule before every project.

What it costs

What government website design costs with us

Website

$2,500 to $25,000

From a fast starter site to a custom build with booking, payments and portals.

ADA compliance

$2,000 to $15,000

From a WCAG 2.1 AA audit on its own to the audit, a written plan, the fixes and the paperwork.

App or portal

$5,000 to $15,000

A web app or phone app built around how your organization actually runs.

Social media

From $1,500 a month

Posts every week on Facebook and Instagram, with a short video, written, filmed and scheduled for you.

Public bodies pay for delivered work, and every project starts with a written price before any work begins.

Free audit

See how your website looks to your residents, free

Our free audit looks at your website the way your residents do, on a phone, and shows what to fix first.

Call Free Audit