Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 13, 2025


1. Who We Are

Experienced Results, a brand of Univirtus LLC, (“we,” “our,” or “us”) provides marketing, creative, and technology services to small businesses across the Gulf Coast.
This Privacy Policy describes how we collect, use, store, and protect your information when you interact with https://experiencedresults.com, our software platforms, or our communication systems (including SMS and email).


2. Information We Collect

We collect personal information when you:

  • Request a quote, consultation, or demo

  • Submit a form or chat on our website

  • Call, text, or email us

  • Purchase services or make payments

  • Use our scheduling or client-portal tools

Collected data may include:

  • Name, business name, email address, phone number, and physical address

  • Message content you send or receive through our systems

  • Payment and billing information (processed securely by third-party providers)

  • Technical information such as IP address, browser, and device data


3. How We Use Information

We use collected information to:

  • Respond to inquiries and leads submitted through our website or ads

  • Confirm appointments and project updates

  • Deliver quotes, invoices, and support information

  • Send marketing and educational messages with your consent

  • Improve our services, website performance, and customer experience

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.


4. SMS / Text Messaging Policy

A. Program Overview

Experienced Results operates an SMS program that includes:

  • Appointment reminders and service notifications

  • Responses to inbound lead inquiries and support requests

  • Marketing or promotional messages for customers who opt in

All messages are sent from our local business number registered under A2P 10DLC.


B. Consent to Receive Texts

By submitting a form, calling, or texting any Experienced Results number, you consent to receive SMS messages related to your inquiry, services, or account.
Message and data rates may apply. Message frequency varies based on interaction type.
Consent is not a condition of purchase.

If you fill out a web form, you will see this notice next to the phone field:

“By submitting your phone number, you agree to receive SMS messages from Experienced Results regarding quotes, appointments, and updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Privacy Policy: https://experiencedresults.com/privacy-policy Terms: https://experiencedresults.com/terms.”


C. Two-Way Messaging and Lead Responses

When you text us first (from an ad, website, or business listing), that message constitutes express consent for two-way communication.
Our team or automated system may respond to your inquiry to schedule a consultation, answer questions, or provide follow-up details.
Your conversation history is stored in our secure CRM (HighLevel by LeadConnector) and may be reviewed to improve customer service.


D. Opt-Out and Support

You may opt out of SMS messages at any time by replying STOP.
You may request help by replying HELP, calling 228-325-1900, or emailing support@experiencedresults.com.
Once you opt out, you will no longer receive text messages unless you text START to re-subscribe.


E. Carriers and Liability

Wireless carriers are not liable for delayed or undelivered messages.
Standard message and data rates may apply depending on your mobile plan.


5. Cookies and Tracking

Our website uses cookies and analytics tools to improve performance, remember preferences, and measure marketing results.
You can disable cookies in your browser settings, though some features may not function properly.


6. Data Security

We use industry-standard administrative and technical safeguards to protect your data.
While no system is 100 percent secure, we take reasonable steps to prevent unauthorized access, disclosure, or alteration of your information.


7. Third-Party Services

We use trusted vendors to process payments, deliver emails and texts, and host our platform.
Each vendor is bound by confidentiality and data-protection obligations consistent with this policy.


8. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.
You may request deletion of your information at any time by emailing support@experiencedresults.com.


9. Your Rights

You have the right to access, update, or delete your personal data and to withdraw marketing consent at any time.
Requests can be made via email to support@experiencedresults.com.


10. Children’s Privacy

Our services are intended for individuals 18 and older.
We do not knowingly collect data from children.
If we learn that we have information from a minor, we will delete it promptly.


11. Policy Updates

We may update this Privacy Policy from time to time.
All revisions will be posted on this page with the updated effective date.
Continued use of our services after changes indicates acceptance of the revised policy.


12. Contact Information

Experienced Results
A brand of Univirtus LLC
6210 Highway 613, Moss Point, MS 39563
Email: contact@experiencedresults.com
Phone: 228-325-1900
Website: https://experiencedresults.com